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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Louis Maggiulli

Louis Maggiulli

April 16, 2025

5  out of  5
rating by Louis Maggiulli
"Always helping clients with all their insurance needs, very conscientious staff as well."
We responded:
"Thank you Lou! My team and I are thankful for you and your family. I appreciate the review!"
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Regina Phalanges

April 7, 2025

1  out of  5
rating by Regina Phalanges
"I was with this office for several years. The amount of mistakes they made are too numerous to count here. Policies Not cancelled when asked to. Addresses Not changed when requested. New billing info Not changed. All the time. And then when I tried to change to another agent I was LIED to and told it took two weeks . So I started a new policy with a new vehicle with their office instead of waiting two weeks and starting with another agent. When I called the new agent , Mike , his office told me it was only 24 hours. State Farm should revoke Suzanne Roppe as their agent. Carrie"
We responded:
"I was delayed in responding to this review because as you know, there is no Regina Phalanges as a customer with my Agency. I have discovered who you are and am sorry that you feel your needs were not met by my office. I’m glad to hear you are staying with State Farm. I know Mike Eckman well and hope you with be satisfied with his Agency in the future. Best wishes."
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Patrick Oldham

April 7, 2025

5  out of  5
rating by Patrick Oldham
"Working with Meredith and this State Farm team ran smooth and flawlessly, while getting set up with insurance for my new car. After nearly 20 years of being with this office, I’d still recommend them to all!"
We responded:
"Thank you so much for taking the time to give Meredith and my office a review. A big thank you to you, for trusting us for 20 years!"
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George Merchan

April 5, 2025

5  out of  5
rating by George Merchan
"Extremely thoughtful and thorough team!"
We responded:
"Thank you George! We appreciate the kind words. Thank you for selecting us for your insurance needs."
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James Roark

March 13, 2025

5  out of  5
rating by James Roark
"It's nice when I call to actually talk with a person. Everytime I've stopped in they are always so nice."
We responded:
"Thank you James! I love hearing that. I’ve got a great team and I very much appreciate hearing from you and thank you for choosing us for your insurance needs."
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carrol esterhuizen

December 31, 2024

5  out of  5
rating by carrol esterhuizen
"Suzanne Roppe, and her team are top notch. I changed my Home insurance and car insurance after she gave me improved coverage at a better price. Her and Quintin, her assistant are super helpful always. I recommend her for Life, home and Auto insurance and just great general advice. Thank you Suzanne Roppe and super team Roppe !"
We responded:
"Thank you Carrol for your 5-star review! I appreciate great customers like you. My State Farm team and I are happy to serve you and be your good neighbor!"
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Emily Anderson

April 17, 2024

5  out of  5
rating by Emily Anderson
"Suzanne Roppe and her amazing team at State Farm saved my little family so much money! We originally had only car insurance through another provider.. when we met with Suzanne we were able to get both cars insured, renters insurance and life insurance for my husband and I for LESS than what we were paying for JUST auto insurance with the other provider. Since then we've recommended all family and friends to go with her and State Farm! She's super helpful, sweet, and genuinely will help you pick what's best for you or your family. Don't get caught without insurance, call Suzanne!"
We responded:
"Emily, my team and I are very grateful for families like yours. It's great to know that we have been able to make a positive impact on your family budget, while covering your insurance needs. Thank you for choosing us to protect your family!"
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Simon Barker

April 17, 2024

2  out of  5
rating by Simon Barker
"Dropping my vehicle and I from my parents insurance due to me having 2 accidents within the past 3 years and my brother having 1 on his car. I didn't know you can drop someone from insurance because of someone else + someone else's car. I only have liability as well! Very inconvenient and dumb. Every time I have had to deal with them over the phone though they were nice and helpful but this is very inconvenient!!"
We responded:
"Simon, I'm so sorry to lose you as a customer! I'm glad to hear that we were able to give you good service while you were with us. Just know that we are very happy to welcome back when your driving record allows. "
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Noelle Myers

June 8, 2023

5  out of  5
rating by Noelle Myers
"Suzanne and her team are so helpful and knowledgeable! I highly recommend going through their office."
We responded:
"Thank you for the five-stars, Noelle! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Rylee Henderer

February 14, 2023

5  out of  5
rating by Rylee Henderer
"Suzanne and her whole team have been amazing. I’ve had insurance both through my parents when I started driving at 16 until now, over 10 years later with my own policies. They’ve helped navigate both the daily insurance game as well as unexpected complicated situations. Absolutely recommend this team to anyone I’d meet on the street!"
We responded:
"Thank you, Rylee, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Mimi Chen

January 11, 2023

1  out of  5
rating by Mimi Chen
"It was like divorce again..🙁they are totally ruining peoples life and business. The worst part is … They have no idea what they are doing. They are never communicate with client or escrow company. Even I caught it their mistake, but they never admit. They are always provide bad attitude I feel like I’m talking to “the ugly stepmother”. Never give a good advice but keep adding the money in your premium if anything changes. I’m so happy to get out their service, sorry, there is No service. I think they should get fired, it’s ruling to their company reputation."
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Ali Davar

September 22, 2022

5  out of  5
rating by Ali Davar
"I'm with state farm more than 7 years. Great and professional service."
We responded:
"Thank you for taking the time to leave us a review, Ali. Our State Farm office in Corvallis, OR would be nothing without policyholders like you!"
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William Hart

August 5, 2022

5  out of  5
rating by William Hart
"Great service!!"
We responded:
"Thank you for the five-stars, William! We greatly appreciate your business!"
Profile photo of Racquel Hager-Edwards

Racquel Hager-Edwards

April 9, 2022

2  out of  5
rating by Racquel Hager-Edwards
"The clam chowder served with soda bread was good. Bread had a little rye in it. The fish (cod) & chips was not bad but not great either. Bland."
We responded:
"All small businesses appreciate feedback from their customers, but I think you may gave left the review for the wrong business. On a side note, I agree with you, getting the seasoning right is so important. :)"
Profile photo of Kaitlin Hughes

Kaitlin Hughes

October 15, 2021

5  out of  5
rating by Kaitlin Hughes
"Suzanne and the people who work in this State Farm office did an amazing job at helping me not only get the coverage I need, but also taking the time to make sure I understand why the coverage is important. They really value taking care of those who are insured with their company, and it’s evident in the conversations I have had with them. It is also a plus when I was in the office I felt like I was chatting with friends! It makes a big difference knowing if there were to ever be an accident I have people who actually care for me and will help me through the process. I highly recommend The Suzanne Roppe State Farm Office if you are looking for any insurance, they are the best!"
We responded:
"Kaitlin, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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randy willard

March 28, 2021

4  out of  5
rating by randy willard
"Super. And why not have a pot shop next door?"
We responded:
"Thank you Randy for taking the time to leave the Suzanne Roppe State Farm Insurance Agency a review! We are happy to have you as part of the State Farm family."
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S A

February 23, 2021

5  out of  5
rating by S A
"My family and I have been with State Farm for over 10 years and have been with this office the entire time. Both Suzanne and Katrina have been so extremely helpful every time I've had questions, and have also saved me quite a bit of money. I can't imagine going elsewhere."
We responded:
"Thank you for taking the time to leave us feedback! Here at our State Farm in Corvallis, nothing is more important to us than providing our customers with the right insurance coverage for the right price. We hope to help you with your insurance needs for more years to come!"
Profile photo of Rachel “Salty-P” Williams

Rachel “Salty-P” Williams

July 22, 2020

5  out of  5
rating by Rachel “Salty-P” Williams
"I haven't spoken with Suzanne yet, but my partner has had a great experience with her."
Profile photo of Weston Ney

Weston Ney

December 25, 2019

5  out of  5
rating by Weston Ney
"I got an awesome deal on my car insurance, literally saved $340 a month in insurance payments from my last insurance provider!"
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Cassi Duffy

April 11, 2019

5  out of  5
rating by Cassi Duffy
"Great staff makes you feel welcome and help with all of your insurance needs!"
Profile photo of Adam Miller

Adam Miller

February 6, 2019

5  out of  5
rating by Adam Miller
"I own a restoration company in Corvallis and have found Suzanne and her staff to be committed to clients and advocate on their behalf during the claims process when they need her the most. Therefore, I have moved my insurance business to her as well."
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B E

September 10, 2018

5  out of  5
rating by B E
"I have had my policies with Suzanne for many years and would highly recommend her and her excellent team. The customer service is impeccable and I feel like they are truly looking out for me."
Profile photo of Jasper Shell

Jasper Shell

January 31, 2018

5  out of  5
rating by Jasper Shell
"The really do go above and beyond the call of duty. Suzanne and her staff are the best!"
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Sara Schulte

September 23, 2017

1  out of  5
rating by Sara Schulte
"Would not reccomend."
We responded:
"Hi Sara, I'm sorry to hear you are frustrated with our processes. If your mom would like to talk about trying to keep her home insured have her give us a call."
Profile photo of Джастин Бибер

Джастин Бибер

October 15, 2016

5  out of  5
rating by Джастин Бибер
"Ooh,Is goid"